Terms and Conditions
- What are my delivery options to the UK and how much do they cost?
- What are your despatching hours?
- What are my delivery options outside the UK and how much do they cost?
- When will you despatch my order?
- Can I use an alternative delivery address?
- Can I Track My Delivery?
- Will I need to sign for my delivery?
- Can I Collect My Order?
- Overseas Orders, VAT and Import Duties
- What countries do you deliver to?
- Missing or Damaged Delivery?
Frequently Asked Questions
- How do I find what I’m looking for?
- How do I know my item is in stock?
- What are gift voucher/promotional vouchers?
- What size should I buy?
- How do I place my order?
- What is price slide?
- Can I change my order?
- Can I place an order by telephone or fax?
- Is internet shopping safe?
- What are the accepted forms of payment?
- I have forgotton my password
- Do prices include VAT?
- Do you offer VAT free orders for BFPO / FCO addresses?
- Do you offer warranty on goods inside the EU?
- Do you offer warranty on goods outside the EU?